by Rachel Thexeira

Prior to the Hofstede CWQ Certification Program, I have been working for multi-culture organizations within the education and government sector for several years. When collaborating with colleagues who have different cultural orientation, I always felt like there was “an invisible wall” that deterred highly effective collaboration and communication between my colleagues and me.

After I attended the program, it facilitated me to transform that “invisible wall” into a set of tangible concepts and strategies. Namely, Hofstede CWQ reshapes the influence of how culture affects communication and collaboration within the workplace; and ensures that influence can be defined, measured and taught. These characters are pretty crucial to develop mutual understanding within the workplace context. It is also a process when transforming cross-cultural communication; from hard and implicit concepts into explicit ones.